When it comes to the Social Awareness area of Emotional Intelligence, a leader is more effective with their team when they are skilled at empathy. When you are tuned into your own feelings it helps you understand someone else’s.
Empathy, is the essential building block for compassion and is defined as the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another of either the past or present without having the feelings, thoughts, and experience fully communicated in an objectively explicit manner. Empathy is the awareness of emotions in other people.
In Daniel Goleman’s book, The Brain and Emotional Intelligence: New Insights, he breaks empathy down into 3 types. Cognitive empathy where you know how others see things and can take their perspective which will help you put things in terms that people can understand. Emotional empathy where you feel “with” them which builds chemistry and rapport. The third is empathetic concern is when you sense someone needs some help and you spontaneously give it.
Studies have shown that the higher a group’s EQ is the better they resolve conflict. Be tuned in to your team this week as you coordinate projects and delegate tasks. Your ability to exercise empathy can propel you to achieve your desired outcomes.
THANK YOU, to Brian Duvall of Duvall Media for the great work he did for us on Valentine’s Day to film the two luncheons I gave keynote speeches for here in Roanoke, VA.
and, thank YOU, for your continued support and tireless efforts to lead in a way that empowers and encourages others.